About Arcanys

Arcanys launched in 2010 to help entrepreneurs and innovators from Australia, Europe and other parts of the globe accelerate their software development with dedicated remote engineers from the Philippines (and, more recently, Bulgaria).

Why work with us?

There’s a unique spirit to Arcanys—manifested in our amazing talents, passion for technology, and a strong focus on everyone’s career and personal development. As a company rooted in people, we make a point to offer exciting work opportunities and foster a culture that everyone can meaningfully contribute to.

Join us as a: Senior Enterprise Enablement and QA Engineer

We’re seeking a Senior Enterprise Enablement and QA Engineer who is passionate about providing a great experience to our customers, as well as someone who thrives in problem solving in a fast paced environment.

In this role, you’ll get to:

• Troubleshooting, debugging and resolving questions and issues that come from partners

• Building upon monitoring, tooling, data insights and proactively monitoring partner and user behavior

• Building deep knowledge of the product, customers, partners and processes. Consistently seeking to better understand how projects and tasks relate to the business, customer and product vision.

• Actively building knowledge bases to help and grow the knowledge of internal and external customers and partners.

• Getting involved in the design and build process of features, to ensure that features are delivered with quality and customer experience in mind.

• Building scenarios for QA, covering common and exception scenarios

• Working autonomously and collaboratively on projects and tasks

• Supporting and helping other teams when needed - for example, if there are data requests from stakeholders or when marketing needs support

• Help with managing installer pricing such as adding and reviewing pricing, as well as finding opportunities to make the process more efficient or maintainable.

• Finding the opportunity to automate or improve processes and documentation with tasks.

• Building great relationships with the people you work with - team members, stakeholders, customers and partners.
  

Nice to Have

• Experience working in start-up environments and/or climate tech and energy industries.

• Experience with tooling - looking at logs (e.g. GCP, Splunk. DataDog or similar), querying data tools (Snowflake, Tableau, Metabase or similar)

• Experience with writing automated tests (or willing to learn)
  

The Perks:

We like to make sure the talent is well taken care of, and here are just some of the benefits you will enjoy:

• Top compensation based on expertise – we are only looking for top talent and pay accordingly.
• Long-term work from home + allowances - we let you work from the comfort of your home + amazing allowances you get to enjoy!
• Standard 5-day work week from Monday to Friday.
• Flexible working schedule. You can choose your working hours (within reason).
• Flat management style and open-door policy - no micromanagement and your voice are being heard!
• Work with the latest technologies - you can hone your skills and work with Australian and European clients + a chance to earn more through our self-training program.
• Enrolment to HMO for a maximum of 3 immediate dependents on your 1st day.
• Incentive-based wellness program.
• Toastmasters, English Classes, and other learning opportunities
• Free consultations with Arcanys registered nutritionist-dietitians.
• Free access to our very own Arcanys CrossFit gym (or get a company-sponsored membership in a different gym, whichever suits your needs best).